- Introduction
- What are the benefits of cloud computing for delivery services and logistics companies?
- Conclusion
Introduction
Cloud computing has been around for almost 20 years, but in the last few years, the growth of cloud has bought about a revolution across all sectors as it grounds for innovation to increases organizational efficiency. Cloud computing technology makes a lot of sense for delivery services, supply chain managers as it helps to track a product throughout its lifecycle.
This revolution of cloud technology has also bought in a significant change in cut-down on lost products as it can locate a shipment during any stage of transport.
Traditional delivery services are much more transactional, and can’t offer real-time accuracy but with the help of cloud technology they can cut down on lost products as they can locate a shipment during any stage of transport.
Cloud Computing has its own advantages and disadvantages but in the case of delivery services or the courier industry, this technology is playing an important role in transforming the simple task of accomplishing a courier job into one that may be less costly to do.
What are the benefits of cloud computing for delivery services and logistics companies?
Let’s look at the 6 ways in which cloud computing is transforming delivery services.
1. Improved Flexibility
For any business, whether it is a delivery service or any other business, dedicated servers are required to host the solution–this requires a lot of space, resources. But with the cloud service, employees can easily host the solutions onto the remote cloud servers and offer unlimited bandwidth, storage space which allows the businesses to scale up or scale down their resources anytime they want to.
Plus, employees can now work from home and get work done seamlessly as there is no need to install any equipment in your office since all of the solutions are installed directly onto the cloud servers with the help of an internet connection.
Delivery services can, thus, deliver better and more efficient services by investing in cloud computing instead of maintaining a full-house of on-site employees.
Also Read: History of Cloud Computing and how it’s worth 320 billion in 2021?
2. Reliability
Investing in Cloud computing technology can guarantee to have reliable disaster recovery and backup solutions as all these data are stored automatically on the cloud servers without having to make the backups manually on a physical device. These cloud servers are designed in such a way that the stored data is mirrored across the other servers and in case one server fails, the data can be easily backed up from the other server. This feature is one of the advantages for delivery services or courier industry as they have a lot of information about their customers and the parcels and where to deliver them.
3. Real-Time Delivery Status
For Logistics Companies, the real-time delivery status is an important factor. Cloud computing helps in tracking all the status in real-time along with the signature confirmation to ensure that the parcels are delivered to the destination. To give you an example, eKart and emirates post have successfully implemented cloud services to provide real-time delivery status to their customers to get the latest updates about their parcel and when it will be delivered.
4. Improved customer support
Adopting cloud services can help the courier industry or delivery services to provide the best customer support to their customer. Apart from traditional telephone services, organizations can now opt-in to AI-powered chatbots that can interact with customers like a real human. The prompt delivery service status can ensure customers’ trust and also increase customer engagement.
5. Enhanced Operations
Adopting course services helps in scaling up the company growth without compromising operations. Cloud computing service providers allow organizations to move all of their operations from a local network to the cloud platform, thereby making it easier for them to access data storage, data processing, and much more. As delivery services depend on scaling up companies growth, investing in cloud service can help them to avoid unnecessary data loss risk, security factors, as service providers have dedicated teams to support your organization and to assist you with any type of sudden glitch. So, one can take advantage of cloud services without having to worry about the risks.
6. Strengthened Security
In the past few years, cloud service providers are concerned about security and their first priority is to bring in data privacy and security for their customers. All the sensitive information are stored across a distributed network and are never stored in one single physical device. Steps are taken to further protect the data by encrypting passwords and incorporating firewall and anti-malware software within the cloud infrastructure to boost operational efficiency, speed, and productivity.
Conclusion
Cloud computing is a versatile platform that offers an extensive variety of solutions to organizations. This technology has become an integral part of almost all technology companies and it has recently gained a lot of attention in delivery services to reduce operation infrastructure costs, improve security, provide real-time access to delivery status, and offer a seamless user experience.
