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Conflict Management

Conflict Management Free Course with Certificate

4.68
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19.1K+ Learners
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Beginner

Learn how to communicate effectively and resolve conflict with this Conflict Management Course.

What you learn in Conflict Management ?

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Sources of conflict
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Intervention in conflict
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Conflict resolution skills
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Collaboration
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Conflict management

About this Free Certificate Course

This free course is focused on helping you understand Conflict Management online. The course begins by defining conflict management and then discusses its types. You will understand the effects of conflicts and when the team must counter them. The course explains the causes of conflicts and the five approaches you can employ to manage them. It demonstrates the steps in a collaborative approach to tackle conflicts through examples. This free Conflict Management course inculcates conflict resolution skills in you, thereby making you essential and most valued in the organization with competency to reduce or even avoid destructive conflict. 

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Course Outline

What is Conflict?
Different types of Conflict
Effects of Conflict
When should you intervene in a Conflict?
Important Conflict resolution skills
Causes of Conflict
Five approaches to Conflict Management
Steps involved in collaborative approach
Effective ways to reduce destructive Conflict

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4.68
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Conflict Management

With this course, you get

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Free lifetime access

Learn anytime, anywhere

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Completion Certificate

Stand out to your professional network

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1.0 Hours

of self-paced video lectures

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Frequently Asked Questions

Will I get a certificate after completing this Conflict Management free course?

Yes, you will get a certificate of completion for Conflict Management after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.

How much does this Conflict Management course cost?

It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of Conflict Management can get started with this course.

Is there any limit on how many times I can take this free course?

Once you enroll in the Conflict Management course, you have lifetime access to it. So, you can log in anytime and learn it for free online.

Can I sign up for multiple courses from Great Learning Academy at the same time?

Yes, you can enroll in as many courses as you want from Great Learning Academy. There is no limit to the number of courses you can enroll in at once, but since the courses offered by Great Learning Academy are free, we suggest you learn one by one to get the best out of the subject.

Why choose Great Learning Academy for this free Conflict Management course?

Great Learning Academy provides this Conflict Management course for free online. The course is self-paced and helps you understand various topics that fall under the subject with solved problems and demonstrated examples. The course is carefully designed, keeping in mind to cater to both beginners and professionals, and is delivered by subject experts. Great Learning is a global ed-tech platform dedicated to developing competent professionals. Great Learning Academy is an initiative by Great Learning that offers in-demand free online courses to help people advance in their jobs. More than 5 million learners from 140 countries have benefited from Great Learning Academy's free online courses with certificates. It is a one-stop place for all of a learner's goals.

What are the steps to enroll in this Conflict Management course?

Enrolling in any of the Great Learning Academy’s courses is just one step process. Sign-up for the course, you are interested in learning through your E-mail ID and start learning them for free online.

Will I have lifetime access to this free Conflict Management course?

Yes, once you enroll in the course, you will have lifetime access, where you can log in and learn whenever you want to.

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Conflict Management Course

Conflict Management is an important skill in the workplace. Understanding the sources, the different types of conflict, and the various approaches to conflict management are essential. One way to better understand conflict management is to take a free conflict management course.

The free course will cover the following topics:

What is Conflict?

Conflict is a natural part of every organization, and it is essential to understand the different types of conflict, how it affects people, and how to manage them effectively.

Different Types of Conflict

Conflict can be divided into two broad categories: interpersonal and intrapersonal. Interpersonal conflict is between two or more people, while intrapersonal conflict is within an individual. It is essential to recognize the employees' differences and understand how to manage them correctly.

Effects of Conflict

Conflict can affect individuals in different ways, depending on how it is managed. Conflict can be constructive, helping to resolve and improve relationships, or destructive, leading to broken relationships and escalating tensions. It is essential to recognize the potential effects of conflict and to take steps to manage it effectively.

When Should You Intervene in a Conflict?

Recognizing when a conflict escalates to the point where intervention is necessary is essential. Intervention should only be done when it is safe and appropriate. It is essential to know the potential consequences of intervening in a conflict and to assess the risks before doing so.

Important Conflict Resolution Skills

Conflict resolution skills are essential for managing conflicts effectively. These skills include active listening, communication, problem-solving, negotiation, and mediation. Understanding how to use these skills to resolve conflicts and improve relationships is essential.

Causes of Conflict

Conflict can arise from various sources, including miscommunication, power imbalances, and competing interests. It is essential to understand the different causes of conflict to prevent it from escalating.

Five Approaches to Conflict Management

There are five main approaches to conflict management: collaboration, compromise, avoidance, accommodation, and confrontation. It is essential to understand the different approaches and assess which is the most appropriate for the situation.

This free course on conflict management will provide you with a certificate upon completion. This certificate will demonstrate your knowledge of the various aspects of conflict management and provide employers with evidence of your commitment to professional development.

 

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